Details
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Bug
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Status: Closed
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Major
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Resolution: Fixed
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Release 5.0.4, Release 5.0.4-j6
Description
To replicate this behavior follow these steps.
- Create a template with format .odt
- Upload the template
- Export the template with the output format Docx
- It gives the error below
When trying to generate a report from an .odt template to export it as .docx, the report fails and we find the following error in Jira's log: 2017-04-27 13:16:18,862 Xporter-9a001a2ba1cb4270959961b9b37d0487 ERROR kristens 796x146009x1 sxsq8g 192.168.2.4 /secure/views/bulkedit/BulkExportDetails!perform.jspa [c.x.j.c.d.b.i.aspose.word.AsposeWordConverter] An error has occurred while Xporter was generating the Word report. com.xpandit.jiraxporter.commons.document.builder.api.exceptions.UnknownFormatException: Unknow format: docx at com.xpandit.jiraxporter.commons.document.builder.impl.format.DefaultDocumentFormatManager.getSaveFormat(DefaultDocumentFormatManager.java:147) at com.xpandit.jiraxporter.commons.document.builder.impl.aspose.word.AsposeWordConverter.convert(AsposeWordConverter.java:146) at com.xpandit.jiraxporter.component.service.XporterServiceImpl.exportMultipleIssues(XporterServiceImpl.java:438) at com.xpandit.jiraxporter.component.service.XporterServiceImpl.generateBulkExportReport(XporterServiceImpl.java:214) at com.xpandit.jiraxporter.component.bulkexport.BulkExportProcess.run(BulkExportProcess.java:117) at java.lang.Thread.run(Thread.java:745)