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  1. Xporter for Jira
  2. XPORTER-1184

When I have a template odt and the output format is docx does not work properly.

    XporterXMLWordPrintable

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    Description

      To replicate this behavior follow these steps.

      1. Create a template with format .odt
      2. Upload the template
      3. Export the template with the output format Docx
      4. It gives the error below
        When trying to generate a report from an .odt template to export it as .docx, the report fails and we find the following error in Jira's log:
        2017-04-27 13:16:18,862 Xporter-9a001a2ba1cb4270959961b9b37d0487 ERROR kristens 796x146009x1 sxsq8g 192.168.2.4 /secure/views/bulkedit/BulkExportDetails!perform.jspa [c.x.j.c.d.b.i.aspose.word.AsposeWordConverter] An error has occurred while Xporter was generating the Word report.
        com.xpandit.jiraxporter.commons.document.builder.api.exceptions.UnknownFormatException: Unknow format: docx
        at com.xpandit.jiraxporter.commons.document.builder.impl.format.DefaultDocumentFormatManager.getSaveFormat(DefaultDocumentFormatManager.java:147)
        at com.xpandit.jiraxporter.commons.document.builder.impl.aspose.word.AsposeWordConverter.convert(AsposeWordConverter.java:146)
        at com.xpandit.jiraxporter.component.service.XporterServiceImpl.exportMultipleIssues(XporterServiceImpl.java:438)
        at com.xpandit.jiraxporter.component.service.XporterServiceImpl.generateBulkExportReport(XporterServiceImpl.java:214)
        at com.xpandit.jiraxporter.component.bulkexport.BulkExportProcess.run(BulkExportProcess.java:117)
        at java.lang.Thread.run(Thread.java:745)
        

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            rmbr Rui Rodrigues
            sdrg sdrg
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