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  1. Xporter for Jira
  2. XPORTER-1192

Garbage log entries when accessing a ticket that has templates associated with it

    XporterXMLWordPrintable

Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Duplicate
    • 5.0.2, Release 5.0.4
    • None
    • App Settings
    • None

    • UNCOVERED

    Description

      Doesn't matter what template we're using, can be one of the Sample Templates we're always getting log messages that seem to be junk since everything is working correctly. The exported file looks fine.

      Problem is that this happens every single time any of our 350+ users hits a ticket and fills the log JIRA log with garbage so our log is basically not readable anymore.

      2017-05-03 18:49:39,084 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 58
2017-05-03 18:49:39,084 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 59
2017-05-03 18:49:39,084 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 60
2017-05-03 18:49:39,084 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 61
2017-05-03 18:49:39,084 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 62
2017-05-03 18:49:39,085 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 63
2017-05-03 18:49:39,087 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 58
2017-05-03 18:49:39,087 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 59
2017-05-03 18:49:39,088 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 60
2017-05-03 18:49:39,088 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 61
2017-05-03 18:49:39,088 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 62
2017-05-03 18:49:39,088 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 63
2017-05-03 18:49:39,090 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 58
2017-05-03 18:49:39,090 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 59
2017-05-03 18:49:39,090 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 60
2017-05-03 18:49:39,090 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 61
2017-05-03 18:49:39,090 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 62
2017-05-03 18:49:39,091 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 63
2017-05-03 18:49:39,097 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 58
2017-05-03 18:49:39,098 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 59
2017-05-03 18:49:39,098 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 60
2017-05-03 18:49:39,098 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 61
2017-05-03 18:49:39,099 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 62
2017-05-03 18:49:39,099 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 63
2017-05-03 18:49:39,105 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 58
2017-05-03 18:49:39,105 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 59
2017-05-03 18:49:39,105 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 60
2017-05-03 18:49:39,105 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 61
2017-05-03 18:49:39,105 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 62
2017-05-03 18:49:39,106 http-nio-8080-exec-31 ERROR abunk 1129x2098640x1 weaj5q 73.222.139.81,127.0.0.1 /browse/SND-508 [c.x.j.manager.impl.XporterTemplateManagerImpl] Xporter Template null with id: 63

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          duplicates

          Bug - A problem which impairs or prevents the functions of the product. XPORTER-1188 recurring error message in logs

          • Critical - Crashes, loss of data, severe memory leak.
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. XPORTER-1188 recurring error message in logs

          • Critical - Crashes, loss of data, severe memory leak.
          • Closed

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            People

              rmbr Rui Rodrigues
              alex.bunk@odhsolutions.com Alex Bunk
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              Dates

                Created:
                Updated:
                Resolved: