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  1. Xporter for Jira
  2. XPORTER-1195

As a Admin, I would like to print the Support Ticket URL and not the Issue tracker URL.

    XporterXMLWordPrintable

Details

    • Story
    • Status: Closed
    • Major
    • Resolution: Fixed
    • None
    • Release 5.2.0
    • App Integration
    • None
    • R5.2.0 Sprint 1
    • OK

    Description

      When a template is being create to be used on Service Desk customer portal, some data must be provided to the customer, URL is an example.

      Currently, Xporter provides the issue URL and not the Ticket URL.

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            sdrg sdrg
            rmbr Rui Rodrigues
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            Dates

              Created:
              Updated:
              Resolved:

              Time Tracking

                Estimated:
                Original Estimate - 3 days
                3d
                Remaining:
                Time Spent - 1 day, 6 hours Remaining Estimate - 1 day, 2 hours
                1d 2h
                Logged:
                Time Spent - 1 day, 6 hours Remaining Estimate - 1 day, 2 hours
                1d 6h