As an user, I'm unable to include the attachments on the generated report

The exception starts like this
2017-10-19 07:13:00,036 http-nio-8080-exec-21 ERROR emp001205 432x810875x1 14tlde4 10.10.18.77,127.0.0.1 /plugins/servlet/jiraxporter [c.x.j.c.d.b.i.aspose.word.AsposeWordConverter] Can not insert Ole Object in to the document
java.io.FileNotFoundException: Can't find file: /opt/atlassian/jira/bin/description-template.txt.
at asposewobfuscated.zz7Y.<init>(Unknown Source)
at asposewobfuscated.zzZ.zzY(Unknown Source)
at com.aspose.words.zzZ9E.zzj(Unknown Source)
at com.aspose.words.zzZ9E.zzV(Unknown Source)
at com.aspose.words.DocumentBuilder.zzZ(Unknown Source)
The attached file "description-template.txt" is in path /var/atlassian/application-data/jira/data/attachments/QIT/10000/QIT-4646/170999