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  1. Xporter for Jira
  2. XPORTER-158

When uploading documents with an existing directory with the same name, JIRA Hangs and CPU goes to 100%

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Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Fixed
    • Release 3.0.1
    • Release 3.0.2
    • User Interface
    • None
    • UNCOVERED

    Description

      A customer as reported that his JIRA goes to 100% CPU when uploading templates. After some investigation, we have discovered that inside JIRA_HOME/ExporterTemplates he had directories with the same name as templates (Ex: Directory Sample.docx). Those directories were causing the problem.

      Xporter should detect that problem and provide an error instead of going to 100% CPU usage).

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            rmbr Rui Rodrigues
            lpsg Pedro Gonçalves [X] (Inactive)
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              Created:
              Updated:
              Resolved: