Uploaded image for project: 'Xporter for Jira'
  1. Xporter for Jira
  2. XPORTER-1895

We must have to improve integration with Service Desk

    XporterXMLWordPrintable

Details

    • Dev Improvement
    • Status: Closed
    • Major
    • Resolution: Duplicate
    • Release 5.6.3
    • Release 5.7.0
    • App Integration
    • None

    • UNCOVERED

    Description

      We should change the way we are getting the custom field type on the XporterFieldRetriever when we have an SLA field with the following notation:
      <SLA Field>.<attribute>

      Example:
      Time to resolution.elapsedTime.

      Attachments

        Issue Links

          duplicates

          Improvement - An improvement or enhancement to an existing feature or task. XPORTER-1671 As a user, I should be able to get the elapsed SLA time exported

          • Major - Major loss of function.
          • Closed

          Activity

            People

              rmbr Rui Rodrigues
              afro Andre Fernandes Rodrigues
              Votes:
              0 Vote for this issue
              Watchers:
              0 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: