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  1. Xporter for Jira
  2. XPORTER-2499

As a Service Desk Customer, I'm unable to export my tickets.

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Details

    • Bug
    • Status: Closed
    • Critical
    • Resolution: Done
    • Release 6.0.5
    • Release 6.0.6
    • Exporting
    • None
    • UNCOVERED

    Description

      As a Service Desk Customer, I'm unable to export my tickets.

      Steps to reproduce:
      As admin

      1. Disable the option "Enable Xporter for all projects and all users"
      2. Create a permission Scheme that allows Users with the role Service Desk Customer to export a template on a Service Desk Project

      As an anonymous

      1. Create a Service Desk Customer account
      2. Create a new ticket via Customer Portal
      3. Try to export it
      4. Xporter will show an error message because the current user doesn't have access to the export progress

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            tfsi Tiago Silva [X] (Inactive)
            hjfr Hugo Rodrigues [X] (Inactive)
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            Dates

              Created:
              Updated:
              Resolved:

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