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  1. Xporter for Jira
  2. XPORTER-302

Problem adding a Atlassian license when a license granted by XpandIT is already installed and is invalid

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Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Fixed
    • Release 3.2.2
    • Release 3.3.2
    • None
    • None
    • UNCOVERED

    Description

      Problem adding a Atlassian license when a license granted by XpandIT is already installed and is invalid. In this situation . When this happens Xporter will not allow to export any issue because it will take into account the invalid license.

      Workaround:

      1) Go to "Manage Add-ons(from Add-on page)" and delete the Xporter for JIRA License
      2) Go to License Management Screen (from Xporter for JIRA Section on Add-ons page) and remove the License
      3) Insert your license on "Manage Add-ons(from Add-on page)" again and try it.

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            fcma fcma
            fcma fcma
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            Dates

              Created:
              Updated:
              Resolved: