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  1. Xporter for Jira
  2. XPORTER-3698

Xporter is not compatible with Jira Service Desk 4.15

    XporterXMLWordPrintable

Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Done
    • None
    • 6.7.0
    • App Integration
    • None
    • JIRAXPORTER 2021 Sprint 3
    • OK

    Description

      Xporter is not compatible with Jira Service Desk 4.15 in order to export SLA fields.

      Steps to reproduce the error:

      • Install Jira 8.15 and JSD 4.15
      • Use the template attached to export the Time to resolution Sla field
      • The user is not able to export the information

      Expected behavior:

      Xporter should be able to export the information according to expectations.

      Note: This case should be analyzed in Word and Excel

      Attachments

        1. Time to resolution.docx
          12 kB
          Andre Fernandes Rodrigues

        Activity

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            afro Andre Fernandes Rodrigues
            afro Andre Fernandes Rodrigues
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            Dates

              Created:
              Updated:
              Resolved:

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