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  1. Xporter for Jira
  2. XPORTER-3879

Service Desk Team role only has access to Xporter button with Admin permission

    XporterXMLWordPrintable

Details

    • Bug
    • Status: Closed
    • Blocker
    • Resolution: Done
    • 6.8.2
    • 6.8.3
    • Jira Service Desk
    • None
    • JIRAXPORTER 2021 Sprint 15
    • OK

    Description

      Description
      When creating a Service Desk project, the Service Desk Team role is created automatically. Create a new user, attribute the Service Desk Team role to him, and then grant him the same permissions on the project as the Administrator role. This user will only see the Xporter button if it also has the Administer Projects permission.

      Pre-conditions
      Enable Xporter on Queues in JIRA ADMINISTRATION -> Xporter -> Integrations

      How to reproduce

      1. Create a Service Desk project
      2. Create a new user
      3. Join this new user to the Service Desk Team role
      4. Grant the same Project Permissions to the Service Desk Team role as the Administrator role except for the Administer Projects permission

      Actual result/Attachments
      The new user cannot see the Xporter button, therefore unable to export templates on the Queues page.

      Expected result
      The new user should see the Xporter button on the Queues page without the Administer Projects permission.

      Version
      6.8.2

      Attachments

        Activity

          People

            afro Andre Fernandes Rodrigues
            mrap Mario Peixoto
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            Dates

              Created:
              Updated:
              Resolved: