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  1. Xporter for Jira
  2. XPORTER-3953

Analyze the possibility to add the mapping "ServiceDeskId" to the current mapping list

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Details

    • Spike
    • Status: Open
    • Low
    • Resolution: Unresolved
    • 6.9.5
    • None
    • Xporter Engine
    • None

    Description

      Investigate if it's possible (Service Desk API) to get the ServiceDeskId based on the request Issue Key.

      The main goal is to build a customer portal link dynamically.

      Example:

      @{title=${Key}|href=${BaseURL}/servicedesk/customer/portal/${serviceDeskId}/${Key}}

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            Unassigned Unassigned
            maaf Miguel Fernandes
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            Dates

              Created:
              Updated: