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  1. Xporter for Jira
  2. XPORTER-3968

Scheduled Report is not working properly when we have JSD field on JQL

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Details

    • Bug
    • Status: Closed
    • Medium
    • Resolution: Won't Fix
    • 6.9.0
    • None
    • None
    • UNCOVERED

    Description

      Scheduled Report is not working properly when we have JSD field on JQL

      Steps to reproduce the error:

      • Create a project Jira Service Desk
      • Install the Xporter version 6.9.0
      • Create a new Scheduled Report with Export Data:
        • JQL
        • Filter
      • JQL example:
      • project = ITDESK AND "Customer Request Type" IN ("Get IT help (IT)" , "Request new software (IT)")
        
      • Xporter will not be able to export any issue from the JQL

       

      Workaround:

      • Create a new template with the JQL inside the template (please check the template attached example)
      • Create a new Scheduled Report with Export data:
        • Xporter Reports
      • Select the template created on the first step
      • Xporter will be able to export the data from the JQL

      Attachments

        1. Iterating_JQLQueries.xlsx
          11 kB
          Andre Fernandes Rodrigues

        Activity

          People

            helder.ferreira Helder Ferreira
            afro Andre Fernandes Rodrigues
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            Dates

              Created:
              Updated:
              Resolved: