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  1. Xporter for Jira
  2. XPORTER-4012

It is not possible to export from the Service Desk if Xporter and Scriptrunner are both enabled

    XporterXMLWordPrintable

Details

    • OK

    Description

      Description
      **

      It is not possible to export from the Service Desk if Xporter and Scriptrunner are both enabled.

      How to reproduce

      1. Install and enable Xporter
      2. Install and enable Scriptrunner
      3. Go to the Service Desk portal and click on the Xporter button.

      Actual result/Attachments

      The popup from Xporter keeps spinning and blank. ** 

      Expected result
      The default popup should appear to proceed with the export.

      Version

      • 6.9.10.2 

       

       

      Attachments

        1. jira 9.mp4
          88.12 MB
        2. jira 8.7z
          54.34 MB
        3. image-2022-08-02-10-35-32-029.png
          image-2022-08-02-10-35-32-029.png
          117 kB
        4. image-2022-08-02-10-33-27-426.png
          image-2022-08-02-10-33-27-426.png
          117 kB

        Activity

          People

            afro Andre Fernandes Rodrigues
            amgt Ana Teixeira
            Votes:
            2 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: