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  1. Xporter for Jira
  2. XPORTER-4180

Service Desk is not opening with Firefox Browser

    XporterXMLWordPrintable

Details

    • Bug
    • Status: Closed
    • Critical
    • Resolution: Cannot Reproduce
    • Xporter DC V7.0
    • FPC#4
    • Jira Service Desk
    • None
    • UNCOVERED

    Description

      Description
      Service Desk is not opening with Firefox Browser. If we disable Xporter, it works.

      How to reproduce

      1. Using Firefox, go to the Portal Page of the Service Desk;
      2. Try to log in;

      Actual result/Attachments
      It keeps in a continuous loop:

      Expected result
      It should open the page.

      Version
      Tested in Firefox version 115.9.1esr

      Attachments

        1. image-2024-07-12-10-36-00-303.png
          297 kB
          adri.molina
        2. screenshot-1.png
          26 kB
          Luis Sousa

        Activity

          People

            bernardo.cottim Bernardo Cottim
            lpss Luis Sousa
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            Dates

              Created:
              Updated:
              Resolved: