I should be able to configure a Xporter workflow post function that allows generation of a document and attach it to the JSM request with customer visibility.

As a JSM Admin, I should be able to configure a Xporter workflow post function that allows me to generate a document and attach it to the JSM request with customer visibility. To add value for the product, having a config to define if the attachment should be shared with the customer or not would be nice to have.