Uploaded image for project: 'Xporter for Jira Cloud'
  1. Xporter for Jira Cloud
  2. XPORTERCLOUD-250

Invalid or Missing License

    XporterXMLWordPrintable

Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Not a Problem
    • 1.0.0, 1.0.1
    • None
    • User Interface
    • UNCOVERED

    Description

      Hi,

      I installed the FREE Trial version of the Xporter add-on in a cloud from the marketplace. During installation I received "An unexpected error occurred". See screenshot attached.
      After configuration of the add-on is complete i tried to export using the stock template and i receive "Invalid or Missing License! Please install a valid Xporter for JIRA License."

      Attachments

        1. MyAtlassianBillingContacts.png
          MyAtlassianBillingContacts.png
          103 kB
        2. Installation Error.png
          Installation Error.png
          211 kB
        3. Export Error.jpg
          Export Error.jpg
          79 kB
        4. billing contact.JPG
          billing contact.JPG
          48 kB

        Activity

          People

            rmbr Rui Rodrigues
            boris@porteck.com Boris
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            Dates

              Created:
              Updated:
              Resolved: