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  1. Xporter for Jira Cloud
  2. XPORTERCLOUD-2595

Groups not fully displayed when assigning permissions in Xporter with large number of Jira groups

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Details

    • Bug
    • Status: Open
    • Medium
    • Resolution: Unresolved
    • Xporter Cloud 5.0.0
    • None
    • Permission Schemes
    • None
    • Xporter - Permissions Scheme. 

    Description

      Description

      When there are more than 1001 groups in Jira, not all groups are displayed when attempting to associate a group with a permission scheme in the Xporter app. As a result, some groups cannot be selected.

      Xporter retrieves the group list from Jira via its API. However, Jira returns the groups using pagination, and the response does not include all groups (e.g., the group "Yang" is missing). As a result, Xporter cannot display or associate those groups.

      Steps to Reproduce

      1. Ensure the Jira instance contains more than 1001 groups.
      2. Open the Xporter app. 
      3. Navigate to the permission scheme configuration
      4. Attempt to associate a group with the permission scheme (e.g., search for "Yang")
      5. Search or browse the available groups.

      Expected Result

      All existing Jira groups should be displayed and available for selection.

      Actual Result

      Only a subset of groups is displayed. Some groups (e.g., "Yang") are missing from the Jira API response, preventing Xporter from selecting them.

      The screenshot confirms that the group indeed exists in Jira. 

      Technical Notes / Hypothesis

      • Jira API returns groups using pagination. A max of 1000 per page.
      • The response may be limited (e.g., maxResults), excluding some groups.
      • Xporter depends on this response and cannot access groups that are not returned.
      • Pagination handling may be incomplete or constrained by the Jira API response.

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            Unassigned Unassigned
            priscila.marques Priscila Calisto Marques
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            Dates

              Created:
              Updated: