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  1. Xporter for Jira Cloud
  2. XPORTERCLOUD-2630

Xporter exports are incomplete when using Table Grid Integration, with Table Grid data missing

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Details

    • Bug
    • Status: Closed
    • High
    • Resolution: Unresolved
    • Xporter Cloud 9.3.0
    • None
    • Integrations
    • None
    • UI

    • UNCOVERED

    Description

      Description

      When using Xporter with Table Grid Integration, the generated exports are incomplete because the data from Table Grid fields is not included in the exported document.

      The issue affects both manual and automatic Xporter exports. The setup had been working correctly for approximately one year, and the Table Grid data was previously included in the generated documents.

      No known changes have been made to the Table Grid configuration or the Xporter template.

      How to reproduce

      1. Open an issue containing a populated Table Grid field
      2. Ensure the Table Grid contains data
      3. Generate an Xporter document using a template that includes the Table Grid field
      4. Verify the generated document
      5. The information is missing

      Actual result/Attachments

      • The generated Xporter document does not contain the Table Grid data, while the rest of the Jira issue content is exported correctly. The issue occurs with both manual and automatic exports. Table Grid data was previously included in the exports, and no known changes have been made to the Table Grid configuration or the Xporter template(s).

      Table Grid Test.odt

      Expected result

      Table Grid data should be correctly included in the Xporter-generated document, as it was previously.

      Version

      • Xporter: 9.3.0

      Workaround
      N/A

      Attachments

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              Unassigned Unassigned
              ana.ribeiro Ana Ribeiro
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              Dates

                Created:
                Updated: