Uploaded image for project: 'Xporter for Jira Cloud'
  1. Xporter for Jira Cloud
  2. XPORTERCLOUD-2638

Templates larger than 5 MB fail to upload and download

    XporterXMLWordPrintable

Details

    • Bug
    • Status: Open
    • Medium
    • Resolution: Unresolved
    • Xporter Cloud 9.4.2
    • None
    • Xporter Engine
    • None
    • macOS 27.0

      Google Chrome Version 154.0.8037.93 (Official Build) (arm64)

    • UNCOVERED

    Description

      Description

      Template binaries are transferred through the Forge invokeRemote channel, which caps the payload on upload and download of templates, so any template larger than ~5 MiB can be neither downloaded nor uploaded:

      • Download: GET /api/templates/{id}?projectId={id} returns the file in the Forge invocation response, which the Atlassian GraphQL gateway rejects with
      ResponseTooLargeException: Response must not exceed 5242880 bytes in size (statusCode 509, errorSource GRAPHQL_GATEWAY). 
      • Upload: POST /api/templates/upload?installationtype=upload&id={id} sends the file in the Forge invocation request, which fails with HTTP 413 underlyingServiceCode_413 (errorSource UNDERLYING_SERVICE, service xen_invocation_service).

      Pre-conditions

      • A template larger than ~5 MiB. For the download case, the template must already exist.

      How to reproduce

      1. Open Project settings → Apps → Xporter Settings → Templates (or global Xporter Settings → Templates).
      2. Try to Download or upload a template file with size > 5MB

      Actual result/AttachmentsDownload fails; UI shows

      • Network shows GraphQL error: Response must not exceed 5242880 bytes in size, statusCode 509, ResponseTooLargeException.
      • Only large templates are affected 

      Expected result

      Templates upload and download successfully regardless of size.

      Version

      • Xporter Cloud 9.4.0

      Workaround

      N.A.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              joshua.tesfaye Joshua Tesfaye
              Votes:
              1 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

                Created:
                Updated: