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  1. Xray for Jira
  2. XRAY-10228

Document Generator is not working correctly when Jira Amazon S3 Storage is being used

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    Description

      Description

      Document Generator is not working correctly when Jira Amazon S3 Storage is being used.

      When this feature, introduced in in Jira 9.11 is installed, Document Generator is not able to access the necessary data to generate the reports.

       

      Pre-conditions
      Having Jira Amazon S3 installed.

       

      How to reproduce

      1. Open an Issue with XRay
      2. Click on ‘Doc Generator’ button on top right of the page
      3. Select any template
      4. Click on Export button

      Actual result/Attachments

      Document Generator is getting stuck and not producing any Report.

       

      Expected result

      Document Generator should generate the report according to the template.

      Version

      • v7.4.1-j9 
      • v7.7.0

       

       

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              helder.ferreira Helder Ferreira
              victor.sanchez Victor Puente Sanchez
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              Dates

                Created:
                Updated:
                Resolved: