Details
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Bug
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Status: Open
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Major
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Resolution: Unresolved
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Xray DC - v7.11.2
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None
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Jira v9.12.15, v10.3.3
Description
Description
If you migrate an inactive User, and that User is the Reporter from some Tests and those Tests belong to a Test Plan, when trying to create a Test Execution from those Tests, it will not allow to create it and it will show a spinning wheel indefinitely.
Pre-conditions
Have run a migration with an inactive User as the Reporter of some Tests
How to reproduce
- Go to a Jira DC instance, create a Test Plan with some Tests and execute it, and select a specific User for it.
- Go to User management and mark that User as inactive
- Run a migration to another DC instance with an inactive User
- On the new instance, go to the migrated Test Plan and try to Create a New Test Execution
Actual result/Attachments
It will show a spinning wheel indefinitely. From the HAR file we can see the following error from Jira API:
Expected result
As the error is from Jira API it´s not on Xray's side to solve this. Still, we should treat this differently instead of just having a spinning wheel indefinitely and present an warning informing that the User is inactive/doesn´t exist.
Solution
To solve this situation, it´s only necessary to select an active User as the Reporter of the Tests