Uploaded image for project: 'Xray for Jira'
  1. Xray for Jira
  2. XRAY-10953

Unable to export if issue contains PNG attached

    XporterXMLWordPrintable

Details

    • Bug
    • Status: Open
    • Minor
    • Resolution: Unresolved
    • Xray DC 7.12.0, Xray DC 7.12.2
    • None
    • Document Generator
    • None

    • Tested using:
      Jira v9.12.18
      Xray 7.12.2-j9

    • Standard

    • UNCOVERED

    Description

      Description
      Unable to export if issue contains PNG attached

      How to reproduce

      1. Create an issue
      2. Attach a png image to it
      3. try to export any template

      Actual result/Attachments
      Export stuck at 0% or errors out

      Expected result
      Export should complete without issue

      Version
      7.12.2-j9

      Attachments

        1. screenshot-1.png
          78 kB
          João Silva
        2. image-2025-06-23-20-16-12-851.png
          19 kB
          shayma.s.nair@pwc.com

        Activity

          People

            afro Andre Fernandes Rodrigues
            joao.silva João Silva
            Votes:
            1 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

              Created:
              Updated: