Details
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Bug
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Status: Closed
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Major
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Resolution: Fixed
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Xray DC 7.14.0
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None
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Any Jira
Xray v >= 7.14.0
Description
During full reindexing, when Xray's Test Run Status customfield needs to be calculated (e.g., after an integration checker clean of customfield) the error below arises:
Â
2025-08-12 20:03:22,989+0000 IssueIndexer:thread-10 ERROR [c.a.j.issue.index.DefaultIndexManager] Could not reindex: com.atlassian.jira.issue.util.IssueObjectIssuesIterable (1 items): [EOX504SI-947] com.atlassian.jira.issue.index.exception.CannotGetIndexLockException: Can not get index lock.
causing the full re-index of Jira to be very slow.