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  1. Xray for Jira
  2. XRAY-3628

Cache Exception viewing Requirements - com.atlassian.cache.CacheException

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Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Done
    • None
    • R3.3.1
    • None
    • None
    • OK

    Description

      Hi!

      We get some errors when viewing and editing certain issues in our JIRA instance after we upgraded the X-ray plugin.

      When I see the logs I can see there exception is triggered by an X-ray Rest method: /rest/raven/1.0/requirement/TIM-216/status

      We didn't had this problem before the upgrade.

      I have also seen that this error exception is only triggered by issues in a certain project and certain state (only in project "TIM" and status "In Review").

      We cannot edit the issues that is triggered by this exception.

      This is the exception we get when viewing the issue:
      2019-01-22 07:44:13,441 http-nio-8080-exec-288 ERROR David.Henriksson1@Ikea.com 464x578284x3 1s7wst3 195.24.6.82,172.31.22.222 /rest/raven/1.0/requirement/TIM-216/status [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: com.atlassian.cache.CacheException
      com.atlassian.cache.CacheException: com.atlassian.cache.CacheException
      at com.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:133)
      at com.atlassian.jira.cache.DeferredReplicationCache.get(DeferredReplicationCache.java:54)
      at com.xpandit.raven.requirement.DefaultCachedRequirementCoverageService.a(Unknown Source)
      at com.xpandit.raven.requirement.DefaultCachedRequirementCoverageService.a(Unknown Source)
      at com.xpandit.raven.rest.internal.requirement.a.b(Unknown Source)
      ... 2 filtered

      This is the exception we get when editing the issue:
      com.atlassian.cache.CacheException: com.atlassian.cache.CacheException
      at com.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:133) [atlassian-cache-ehcache-3.2.0.jar:?]
      at com.atlassian.jira.cache.DeferredReplicationCache.get(DeferredReplicationCache.java:54) [classes/:?]
      at com.xpandit.raven.requirement.DefaultCachedRequirementCoverageService.a(Unknown Source) [?:?]
      at com.xpandit.raven.requirement.DefaultCachedRequirementCoverageService.a(Unknown Source) [?:?]
      at com.xpandit.raven.customfield.RequirementVersionTestStatusCustomFieldType.getValue(Unknown Source) [?:?]
      at com.xpandit.raven.customfield.RequirementVersionTestStatusCustomFieldType.a(Unknown Source) [?:?]

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            pmmr Pedro Rodrigues
            David.henriksson1@Ikea.com David Henriksson
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              Resolved:

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