Uploaded image for project: 'Xray for Jira'
  1. Xray for Jira
  2. XRAY-7113

Doc Gen is timing out during export if the environment has no internet access

    XporterXMLWordPrintable

Details

    Description

      Doc Gen is timing out during exports if the Jira environment has no internet access:

      2021-01-28 13:07:19,093+0100 xray-docgen-export-executor:thread-3 ERROR <USER>  /rest/raven/1.0/docgen/export/background [c.x.r.d.g.engine.impl.d] Error loading resource:
java.net.ConnectException: Connection timed out (Connection timed out)

      Templates timing out all have the QR code generation URL 

       

       

      Workaround:

      • Open the desired template using Microsoft Word and remove any URL that looks like the one bellow:
      http://api.qrserver.com/v1/create-qr-code/xxxxxxxxx

       

      Attachments

        Activity

          People

            afro Andre Fernandes Rodrigues
            drcs Douglas Souza [X] (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: