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  1. Xray for Jira
  2. XRAY-9887

Unable to View issue due to specific description text

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Details

    • Bug
    • Status: Reopened
    • Major
    • Resolution: Unresolved
    • Xray DC V7.5.0
    • None
    • Issue view page
    • None
    • UNCOVERED

    Description

      Description
      When using this specific description, when trying to view the issue, it crashes and does not load.
      If we disable Xray we are able to view the issue without any problem.

      Pre-conditions

      Create any issue type

      How to reproduce

      1. Edit the Issue
      2. Add the Attached Description to the Description Field in Text View

      Actual result/Attachments
      It crashes and we are unable to open the issue

      Expected result
      It should render find and we should able to view the issue

      Version

      • Jira Software 9.10.2
      • Xray 7.5.0 

      Faulty Description.txt

      Attachments

        1. Faulty Description.gif
          Faulty Description.gif
          2.18 MB
        2. Faulty Description.txt
          8 kB
        3. image-2024-03-15-13-58-56-344.png
          image-2024-03-15-13-58-56-344.png
          252 kB
        4. screenshot-1.png
          screenshot-1.png
          252 kB

        Activity

          People

            helder.ferreira Helder Ferreira
            goncalo.nunes Gonçalo André Sousa Nunes
            Votes:
            1 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

              Created:
              Updated: