Xray Enterprise Storage page displays negative storage limit and usage percentage

Description

For Xray Enterprise customers, the Storage page currently displays values such as "-1 GB (-31%) used".

Since Xray Enterprise includes unlimited storage, displaying a storage limit of -1 GB and a corresponding usage percentage is confusing and does not represent the actual licensing model.

The UI should either:

• Hide the storage limit and percentage entirely for Enterprise licenses, or

• Display a clearer message, such as "Unlimited Storage," together with the current storage consumption.

User friction

Customers reviewing storage usage may incorrectly assume:

• Their storage configuration is broken.

• They have exceeded a quota.

• Xray is reporting incorrect usage data.

• Additional action is required to resolve a storage problem.

This often generates unnecessary support questions and reduces confidence in the reported information.

Steps to reproduce (right now) / Actual Result:

1. Install or use an Xray Enterprise instance.

1. Navigate to Xray Settings → Storage.

1. Observe the storage usage information.

Actual Result:
The page displays values similar to:

Even though Enterprise storage is unlimited.

IMPACT

The feature works correctly from a licensing perspective, but the UI displays misleading information that can lead to confusion and unnecessary support investigations.

What would improve if solved:

• Clearer communication of Enterprise storage entitlements.

• Reduced customer confusion.

• Fewer support tickets regarding storage limits.

• Better alignment between the licensing model and UI presentation.

Impact on stakeholders:

• Enterprise customers reviewing Dtorage consumption.

• Customer Success teams explaining licensing entitlements.

• Support teams handling avoidable storage-related questions.

Current workaround:

Support manually explains that:

• Enterprise storage is unlimited.

• The "-1 GB" value represents the internal unlimited setting.

• The displayed percentage should be ignored.

CONTEXT & EXAMPLES:

Current UI example:

313.36 MB of -1 GB (-31%) used

Expected Enterprise experience could be:

313.36 MB used (Unlimited Storage)

or

Unlimited Storage
Current Usage: 313.36 MB

Concrete example:

An Enterprise customer opens the Storage page and sees:

313.36 MB of -1 GB (-31%) used

The customer may interpret this as a product defect or licensing issue because a negative storage limit is displayed.

Workaround risk:

Low technical risk, but continued confusion can lead to:

• Incorrect assumptions about storage restrictions.

• Unnecessary support requests.

• Reduced confidence in the storage reporting functionality.