Details
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Bug
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Status: Closed
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Medium
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Resolution: Unresolved
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Xray Cloud 16.0.0
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None
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Jira Cloud UI
Description
Description
Xray web panels stuck in loading state and not being opened after upgrading to v16.0.0
Pre-conditions
- Xray app is installed and upgraded to version 16.0.0
- Configure Xray to the Jira project
- User should have browse projects permissions
How to reproduce
- Upgrade the Xray app to v16.0.0 from an older/previous version
- Open a work item in an Xray-configured project
- Observe the Xray web panels
Actual result/Attachments
The Xray web panels stay stuck in the loading state and panels are not getting enabled.
Expected result
The Xray web panels should finish loading and display the data when the work item is opened.
Affected Xray Version: 16.0.0
Workaround: Users needs to enable the Xray panels manually on each Work Item. // Contact Support to have this solved in Bulk in case you are affected by this.