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  1. Xray for Jira Cloud
  2. XRAYCLOUD-7036

Using Document Generator, Japanese fonts are not supported when exporting in PDF

    XporterXMLWordPrintable

Details

    • Bug
    • Status: Code Review
    • Medium
    • Resolution: Unresolved
    • Xray Cloud - 4.005.001-1
    • None
    • Document Generator
    • None
    • XRAYCLOUD 2024 Sprint 5, XRAYCLOUD 2024 Sprint 6, XRAYCLOUD 2024 Sprint 7, XRAYCLOUD 2024 Sprint 8
    • NOTRUN

    Description

      Description
      When exporting templates that contain characters in japanese fonts, the generated PDF document is generated with rectangles instead of said characters.

      How to reproduce

      1. Add japanese characters to, for instance, the issue description or summary.
      2. Export using a template that contains the description or summary

      Actual result/Attachments
      Some characters appear as squares.

      Expected result
      Characters should appear correctly, like in the example below.

      Attachments

        Activity

          People

            pjsm Paulo Mendes
            mrap Mario Peixoto
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            Dates

              Created:
              Updated: