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  1. Xray for Jira Cloud
  2. XRAYCLOUD-7480

Contact Support Team via Service Desk link in the Get started page is not working

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Details

    • XRAYCLOUD 2024 Sprint 11
    • OK

    Description

      Description

      Contact Support Team via Service Desk link in the Get started page is not working

      Pre-conditions

      N/A

      How to reproduce

      1. Go to Xray Test Management >> Get Started

         

            2. Scroll down to the Bottom

            3. Under Useful resources >> Click on Contact Support Team via Service Desk

             

            4. The page doesn't load ( https://jira.xpand-it.com/servicedesk/customer/portal/2 )

      Actual result/Attachments

           We receive an error - The site can't be reached 

      Expected result

      The page should load and display the necessary information.

      Version

      • Xray Cloud - V4.008.001

      Attachments

        1. G1.PNG
          G1.PNG
          376 kB
        2. SupportTeam.PNG
          SupportTeam.PNG
          92 kB
        3. Public-issue-Tracker.PNG
          Public-issue-Tracker.PNG
          87 kB

        Activity

          People

            pablo.pena Pablo Peña
            preetham.g Preetham
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            Dates

              Created:
              Updated:
              Resolved: