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  1. Xray for Jira Cloud
  2. XRAYCLOUD-8372

Traceability Report facing "[migration] unknown user" error while exporting it to CSV

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Details

    • Bug
    • Status: Waiting for Validation
    • Medium
    • Resolution: Unresolved
    • Xray Cloud - v4.12.0
    • FPC#20, Xray Cloud 4.12.5
    • Gadget, Migration, Report
    • None
    • Jira Cloud

    • XRAYCLOUD 2025 Sprint 2, XRAYCLOUD 2025 Sprint 3
    • OK

    Description

      Description

      Traceability Report facing "[migration] unknown user" error while exporting it to CSV.

      Pre-conditions: 

      Create a Test Run, keep it as Unassigned in the Server/ Data Center, and migrate this info to a Cloud instance.

      How to reproduce:

      • Create a Test Execution.
      • Add a Test
      • Be sure the Test Run created is unassigned in Server/DC
      • Migrate this info to a Cloud instance.
      • Open the Traceability Report and try to export it via CSV. 

      Actual Result:
      Facing error  [migration] unknown user when exporting in CSV

      Expected Result: 

      We should be able to export it to CSV without any error. 

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              alex.macias Alex Macias
              mrap Mario Peixoto
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              Dates

                Created:
                Updated: