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  1. Xray for Jira Cloud
  2. XRAYCLOUD-8493

When attempting to Run a Test in the new Cloud view, a 404 error is returned if the Testing Board is not enabled in the Jira Navigation menu

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Details

    • UNCOVERED

    Description

      Description

      A 404 error is returned when trying to access a Test Run in the new Cloud view if the Testing Board is not enabled. If the Testing Board is enabled, the Test Run proceeds without any errors.

      How to reproduce

      1. Ensure that Testing Board does not appear in the Navigation menu on the top (check the Image attached)
      2. Create a Test Execution
      3. Try executing the test via the Issues section in the navigation menu.
      4. A 404 error will be displayed ("We can't find the page you're looking for. The view does not exist in this board)
      5. Select the icon and include Testing Board in the Navigation menu

      1. Try running the test the same way as before
      2. The Test can now be executed, and no errors are displayed.

      Refer to the Screen to Gif attached, exemplifying this behavior

      Actual result/Attachments

      Expected result

      Running the test should be possible even when the Testing Board is not displayed in the Navigation menu.

      Version

      • v4.12.3

      Workaround

      When this issue occurs, the workaround is to add the Testing Board to the Navigation menu.

      Attachments

        1. image-2025-04-17-14-25-38-563.png
          19 kB
          Ana Ribeiro
        2. screenshot-1.png
          400 kB
          Ana Teixeira
        3. screenshot-2.png
          353 kB
          Ana Teixeira
        4. Testing Board Issue.gif
          1.97 MB
          Ana Ribeiro

        Issue Links

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            People

              joana.fonseca Joana Fonseca
              ana.ribeiro Ana Ribeiro
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              Dates

                Created:
                Updated: