Uploaded image for project: 'Xray for Jira Cloud'
  1. Xray for Jira Cloud
  2. XRAYCLOUD-8532

Unable to view Testing Board folders with more than 50 issues in Issue Navigator

    XporterXMLWordPrintable

Details

    • Bug
    • Status: Closed
    • Medium
    • Resolution: Fixed
    • Xray Cloud 4.12.4
    • Testing Boad
    • None
    • Xray Testing Board - Folders.

    • OK

    Description

      Description

      Testing Board Board: Folders with more than 50 issues fail to open in Issue Navigator

      How to reproduce

      1. On Jira Cloud, access any project with Xray enabled.
      2. Go to the Testing Board.
      3. Create two folders:
        • Move 51 issues to one folder.
        • Move 48 issues to the other folder.

      4- Click on the “View Issue Navigator” option for each folder.

      Actual result/Attachments

      • When clicking on the folder containing more than 50 issues, the Issue Navigator fails to load. The screen remains stuck on the loading animation, and the tab may eventually close.
      • When clicking on the folder with fewer than 50 issues, the Issue Navigator loads as expected.

       Please see the attached screenshot after clicking the folder with more than 50 issues.

      Expected result

      The Issue Navigator should open and load the issues regardless of how many are in the folder.

      Version

      • Xray Cloud 4.12.4

       

      Attachments

        1. image-2025-04-30-16-34-38-122.png
          29 kB
          Priscila Calisto Marques
        2. image-2025-04-30-16-35-24-599.png
          16 kB
          Priscila Calisto Marques

        Activity

          People

            nikhil.diwan Nikhil Diwan
            priscila.marques Priscila Calisto Marques
            Votes:
            6 Vote for this issue
            Watchers:
            8 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: