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  1. Xray for Jira Cloud
  2. XRAYCLOUD-8598

Xray Document Generator Fails to Export Report When Test Step Contains Attachments

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    Description

      Description

      The Xray Document Generator is unable to export test reports when any of the test steps include attachments. Attempting to generate such a report results in an error, preventing report creation.

      How to reproduce

      1. Upload a template (available in the attachments) to the Xray Document Generator.
      1. Create a Test issue with attachment in the Test Steps section.
      1. Navigate to Xray → Document Generator.
      1. Select the uploaded template and click Export.

      Actual result

      Error "An error occurred while generating your report. Please, contact the support team." is shown

      Expected Result

      The report should be generated

      Attachments

        1. 16-05-2025-04-44-19.mp4
          1.80 MB
          Dmytro Huzachov
        2. Screenshot 2025-05-16 164116.png
          151 kB
          Dmytro Huzachov
        3. TestStepAttachments 2.docx
          14 kB
          Dmytro Huzachov

        Activity

          People

            bmpc Bruno Conde
            Dhuza Dmytro Huzachov
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            Dates

              Created:
              Updated: