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  1. Xray for Jira Cloud
  2. XRAYCLOUD-8655

Unable to export Signature Export custom field using Document Generator

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Details

    • Bug
    • Status: Open
    • Low
    • Resolution: Unresolved
    • Xray Cloud 4.12.5-1
    • None
    • Document Generator
    • None
    • Cloud

    • UNCOVERED

    Description

      Description

      When we try to export the Signature Export custom field from the eSign Electronic Signatures app, this comes out blank. This field was previously being exported. 

      Pre-conditions
      Have eSign Electronic Signatures app installed and have a signature in a issue (like a test)

      How to reproduce

      1. Create a template to export this specific field - ${Signature Export}
      2. Add it to the Doc gen templates
      3. Export the issue with the signature

      Actual result/Attachments

      The field comes blank

      Expected result

      The field should come with all the signature information (see output file)

      Workaround
      Use the Xporter app

       

      Attachments

        Activity

          People

            joana.fonseca Joana Fonseca
            goncalo.nunes Gonçalo André Sousa Nunes
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            Dates

              Created:
              Updated: