We get a 404 Error on downloading Xray attachments with Xray Enterprise Standalone, using download link /enterprise/api/v2/attachments/<id>

Description:

In Xray Enterprise (App Editions Standalone), we get a 404 Error on trying to download the attachment with the download link for Xray Enterprise Attachments - /enterprise/api/v2/attachments/<id> 

Pre-conditions:

Have Xray Attachments - Test Setp, Evidence - Global/Test Setp Run

How to reproduce

• Using GraphQL query, get the download link of the Xray attachments

{
    getTest(issueId: "10007") {
                steps {
            attachments {
                downloadLink            }        }    }} 


or 


{
    getTestExecution(issueId: "10006") {
        testRuns(limit:10){
            results{
                evidence{ downloadLink }
            }        }    }    }

• Now using the download link obtained from the previous query, try to download the Xray attachment/s
• Remove the /enterprise in the attachment link and download the attachment again
  https___eu.xray.cloud.getxray.app_api_v2_graphql - My Workspace - 26 September 2025.mp4
  Actual result/Attachments:

404 error on downloading the attachment with /enterprise, whereas download works if we remove /enterprise.

Expected result

The attachment should be downloaded with the API.

Version

• Xray Enterprise Standalone App - App Editions

Workaround:

Remove the /enterprise from the download link.