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  1. Xray for Jira Cloud
  2. XRAYCLOUD-9471

When the Xray Enterprise license turns invalid, the Xray Standard fallback is not working

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Details

    • Bug
    • Status: Open
    • Medium
    • Resolution: Unresolved
    • Xray Cloud 6.10.0
    • None
    • License
    • None
    • Cloud prod

    • Standard
    • UNCOVERED

    Description

      Description

      When the Xray Enterprise license turns invalid, the Xray Standard fallback is not working

      How to reproduce

      1. Install Xray Standard
      2. Install Xray Enterprise
      3. Cancel Subscription, but let it be installed

      Actual result/Attachments

      Xray Enterprise is now unusable, but none of the Xray standard features appear. All menus are hidden. Is like the app is not installed.

      Expected result

      Xray Standard should kick in when both are installed and Xray Enterprise is invalid.

      Workaround

      Uninstall Xray Enterprise with a faulty license.

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              bernardo.cottim Bernardo Cottim
              amgt Ana Teixeira
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              Dates

                Created:
                Updated: