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  1. Xray for Jira Cloud
  2. XRAYCLOUD-9786

Fullname function not working when exporting User Picker fields

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Details

    • Bug
    • Status: Open
    • Medium
    • Resolution: Unresolved
    • Xray Cloud 6.11.0-1
    • None
    • Fields
    • None
    • Jira Cloud

    • UNCOVERED

    Description

      Description
      When exporting User Picker fields with the Fullname function, the field is not exported.
      Formatting User Picker Fields

      How to reproduce

      1. Create a template to export a User Picker field ( for example: Reporter or Assignee)
      2. Add to the mapping the fullname function
      3. Export it in a Issues with those fields filled in.

      Actual result/Attachments
      The field with the fullname function doesn´t export anything.

      Expected result
      It should export the fullname of the User.

      Attachments

        1. image-2025-11-20-11-51-33-266.png
          20 kB
          Mario Peixoto
        2. image-2025-11-20-11-49-35-430.png
          10 kB
          Mario Peixoto
        3. image-2025-11-20-11-48-22-924.png
          23 kB
          Mario Peixoto

        Activity

          People

            bernardo.cottim Bernardo Cottim
            mrap Mario Peixoto
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            Dates

              Created:
              Updated: