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  1. Xray for Jira Cloud
  2. XRAYCLOUD-9894

Xray Project Settings cannot be configured. Screen is blank, showing no error messages.

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Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Fixed
    • Xray Cloud 6.12.0 | release/6.12.0
    • hotfix 2026_1, Xray Cloud 6.14.0
    • Project Settings
    • None

    • Project Settings

    Description

      Description
      Users cannot open and configure Xray project settings. It only shows an empty/blank screen with no error messages. 

      Pre-conditions
      - 

      How to reproduce

      1. Create a new project
      2. Open Xray Project Settings

      Actual result/Attachments
      Blank settings page

      Console Log Errors


      Expected result
      Users should be able to configure Xray Project Settings

      Version

      • 6.12.0

       

       

      Attachments

        1. blankpage.png
          70 kB
          Lya Sayson
        2. consolelogerror1.png
          46 kB
          Lya Sayson
        3. consolelogerror2.png
          50 kB
          Lya Sayson
        4. image-2025-12-12-15-04-26-697.png
          291 kB
          Alessandro Bertelli
        5. image-2025-12-12-15-04-57-972.png
          293 kB
          Alessandro Bertelli
        6. Captura de pantalla 2025-12-18 a las 10.38.59 a. m..png
          906 kB
          Moises Hernandez Alvarado

        Activity

          People

            Unassigned Unassigned
            lya.sayson Lya Sayson
            Votes:
            6 Vote for this issue
            Watchers:
            6 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: