As a user, the pop up on Service Desk isn't working properly

As a user, the pop up on Service Desk isn't working properly because when we add a comment the pop up on exporting the issue doesn't show up.

Steps to reproduce the problem:

1. As a user, create a ticket on JSD Customer portal
2. After the ticket created, add a comment on the ticket
3. Try to export the issue, you won't be able to see the pop up of Xporter