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  1. Xporter for Jira
  2. XPORTER-3607

Error validating permissions when exporting from issue search

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Details

    • JIRAXPORTER 2021 Sprint 11
    • OK

    Description

      Error validating permissions when exporting from issue search with the following JQL:

      project = "Service Desk Demo" and resolutiondate >= startOfMonth(-1) AND resolutiondate <= endOfMonth() and  "Customer Request Type" = "IT help (SDD)"
      

      Steps to reproduce:

      • create an empty service desk project
      • create a new permission scheme for this project and this issue type
      • go to issue search and apply the JQL
      • create a report by bulk export

      Actual result:

      the following message is displayed:

       

      Workaround

       To be able to export the data with the JQL that we have in the example, we just need to remove the project identification from the customer request type, keeping the following JQL.

      project = "Service Desk Demo" and resolutiondate >= startOfMonth(-1) AND resolutiondate <= endOfMonth() and  "Customer Request Type" = "IT help"
      

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          People

            afro Andre Fernandes Rodrigues
            rgrr Rui Rocha
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            Dates

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              Resolved:

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