Uploaded image for project: 'Xporter for Jira'
  1. Xporter for Jira
  2. XPORTER-3607

Error validating permissions when exporting from issue search

    XporterXMLWordPrintable

Details

    • JIRAXPORTER 2021 Sprint 11
    • OK

    Description

      Error validating permissions when exporting from issue search with the following JQL:

      project = "Service Desk Demo" and resolutiondate >= startOfMonth(-1) AND resolutiondate <= endOfMonth() and  "Customer Request Type" = "IT help (SDD)"
      

      Steps to reproduce:

      • create an empty service desk project
      • create a new permission scheme for this project and this issue type
      • go to issue search and apply the JQL
      • create a report by bulk export

      Actual result:

      the following message is displayed:

       

      Workaround

       To be able to export the data with the JQL that we have in the example, we just need to remove the project identification from the customer request type, keeping the following JQL.

      project = "Service Desk Demo" and resolutiondate >= startOfMonth(-1) AND resolutiondate <= endOfMonth() and  "Customer Request Type" = "IT help"
      

      Attachments

        1. image-2020-12-22-12-09-37-182.png
          64 kB
          Rui Rocha
        2. issues (84).xlsx
          17 kB
          Tiago Silva [X]
        3. screenshot-1.png
          43 kB
          Tiago Silva [X]
        4. screenshot-2.png
          71 kB
          Tiago Silva [X]
        5. screenshot-3.png
          6 kB
          Tiago Silva [X]
        6. screenshot-4.png
          33 kB
          Tiago Silva [X]

        Activity

          People

            afro Andre Fernandes Rodrigues
            rgrr Rui Rocha
            Votes:
            2 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved:

              Time Tracking

                Estimated:
                Original Estimate - Not Specified
                Not Specified
                Remaining:
                Remaining Estimate - 0 minutes
                0m
                Logged:
                Time Spent - 1 hour, 30 minutes
                1h 30m