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  1. Xporter for Jira
  2. XPORTER-3982

Xporter is not exporting JSM's "Customer Request Type" correctly

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    Description

      Description
      Using Xporter, Jira Service Management's "Customer Request Type" custom field is not rendered/exported correctly.

      How to reproduce
      Export XLSX (Current fields) of JSM issues with "Customer Request Type" present in Jira's Issue Navigator:

      EDIT: A single template with mapping below will not provide the expected result:

      ${Customer Request Type}
      

      Actual result/Attachments
      The field is mapped incorrectly:

      Expected result
      The fields are mapped out correctly.

      Version

      • Xporter v6.9.9/ 6.9.11
      • JSM v4.13.2

      Attachments

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          People

            rmbr Rui Rodrigues
            fnsi Francisco Silva [X] (Inactive)
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            Dates

              Created:
              Updated:
              Resolved: