An error is thrown when starting an export directly from a Request in the Jira Service Desk

Description

Xporter fails to generate the report when used through the Service Desk Portal, returning an error.

How to reproduce

1. Create a request in the Service Desk Portal
2. Click the Xporter option
3. The report is not generated
4. An error is returned
   (Refer to the ScreentoGif attached showing the behavior happening)

Actual result/Attachments

Clicking Xporter does not retrieve the report as expected.

Expected result

It is expected to have a Report created when selecting Xporter

Version

• Xporter Cloud 2.2.5