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  1. Xporter for Jira Cloud
  2. XPORTERCLOUD-2597

When using document generator the download of the document fails with "Error getting process status"

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    • UNCOVERED

    Description

      When using the document generator to export a template, occasionally the download fails after the process is finished with success. This is observed mainly for larger exports.

       

      How to Reproduce 

      1. Have a template and a large amount of data to export;
      2. Export that template.

      Actual Result

      The export finishes with success, however, when the download button is clicked, the download fails with: "Error getting process status".

      Expected Result

      After clicking the download button the document is downloaded.

       

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              rmbr Rui Rodrigues
              eduardo.eiras@sngular.com Eduardo Eiras (Inactive)
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              Dates

                Created:
                Updated: