Uploaded image for project: 'Xray for Jira'
  1. Xray for Jira
  2. XRAY-714

For projects with XRAY - deleting an issue leaves a Ghost record at the bottom of the Scrum backlog which disables some functionality

    XporterXMLWordPrintable

Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Duplicate
    • R1.11.1
    • Trash
    • Database
    • None
    • UNCOVERED

    Description

      This has been occurring since the last upgrade we took

      a development user deletes a story from an Agile development project
      it appears to delete normally/without error
      On examination there is then a record left at the bottom of that projects backlog
      This cannot be opened - it is deleted
      This may still appear in some reporting
      The presence of this record acts to disable the "Send issue to the bottom of the backlog" RMC action for scrum ordering. the "Issue deleted" error pops up.
      Due to the presence of these at the bottom of the backlog - the system can no longer find the bottom of the backlog
      The only way to remove these issues is by a system reindex to remove this data integrity error

      Atlassian have fully investigated this with a fully anonymised copy of our system. They have pinpointed that this is being caused only when Xray is enabled

      please advise which release a fix for this can be found in.

      Attachments

        1. highlighted are example Ghost issues.png
          56 kB
          Averil Franklin Stewart
        2. screenshot-1.png
          130 kB
          Averil Franklin Stewart

        Activity

          People

            bmpc Bruno Conde
            averil.franklin Averil Franklin Stewart
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved:

              Time Tracking

                Estimated:
                Original Estimate - 1 day
                1d
                Remaining:
                Remaining Estimate - 1 day
                1d
                Logged:
                Time Spent - Not Specified
                Not Specified