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  1. Xray for Jira
  2. XRAY-714

For projects with XRAY - deleting an issue leaves a Ghost record at the bottom of the Scrum backlog which disables some functionality

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Details

    • Bug
    • Status: Closed
    • Major
    • Resolution: Duplicate
    • R1.11.1
    • Trash
    • Database
    • None
    • UNCOVERED

    Description

      This has been occurring since the last upgrade we took

      a development user deletes a story from an Agile development project
      it appears to delete normally/without error
      On examination there is then a record left at the bottom of that projects backlog
      This cannot be opened - it is deleted
      This may still appear in some reporting
      The presence of this record acts to disable the "Send issue to the bottom of the backlog" RMC action for scrum ordering. the "Issue deleted" error pops up.
      Due to the presence of these at the bottom of the backlog - the system can no longer find the bottom of the backlog
      The only way to remove these issues is by a system reindex to remove this data integrity error

      Atlassian have fully investigated this with a fully anonymised copy of our system. They have pinpointed that this is being caused only when Xray is enabled

      please advise which release a fix for this can be found in.

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            bmpc Bruno Conde
            averil.franklin Averil Franklin Stewart
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