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  1. Xray for Jira
  2. XRAY-9487

Document Generator doesn't export when running in Java 17

    XporterXMLWordPrintable

Details

    • Bug
    • Status: Closed
    • Critical
    • Resolution: Fixed
    • Xray DC V7.2.1
    • Xray DC V7.5.0
    • Document Generator
    • None
    • OK

    Description

      Xporter doesn't export when running in Java 17 (introduced in Jira 9.11)

       

      Steps to reproduce:

      • Install Java 17 on the machine where you will run the new Jira env
      • Create a new Jira env
      • Set the JAVA_HOME variable to use Java 17
      • Start the Jira env, and check if the JAVA_HOME is assigned with Java 17
      • Install the Xray, go to issue search, and create a new report with Document Generator.

      Actual result:

      Progress always remains at 0% and there are no errors in the Atlassian-jira.log logs, but it is possible to find errors in Catalina.out.

      Expected Result:

      The report should be generated successfully.

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              pedro.teixeira Pedro Daniel Moreira Teixeira
              amgt Ana Teixeira
              Votes:
              41 Vote for this issue
              Watchers:
              43 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: