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  1. Xray for Jira Cloud
  2. XRAYCLOUD-10442

Testing board error: Server Error - Error fetching user groups

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Details

    • Bug
    • Status: Open
    • Critical
    • Resolution: Unresolved
    • Xray Cloud 7.4.2 [Silent Release26.3]
    • None
    • Testing Boad, Testing Board
    • None
    • Jira Cloud

    Description

      Description: Users are getting an error on the testing board: Server Error - Error fetching user groups.

      Pre-conditions: NA

      How to reproduce

      1. Click on Testing board.
      2. A blank page shows up with an error, as shown below

      Actual result/Attachments

      Expected result: Testing board should work. 

      Version

      • 7.4.2

      Workaround: If we remove all the groups from AI HUB in Xray global settings, it starts to work. However, this is not an ideal workaround. 

       

      Attachments

        Activity

          People

            bernardo.cottim Bernardo Cottim
            jovish.sharma Jovish Sharma
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            3 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

              Created:
              Updated: