Details
-
Bug
-
Status: Open
-
Critical
-
Resolution: Unresolved
-
Xray Cloud 7.4.2 [Silent Release26.3]
-
None
-
None
-
Jira Cloud
Description
Description: Users are getting an error on the testing board: Server Error - Error fetching user groups.
Pre-conditions: NA
How to reproduce
- Click on Testing board.
- A blank page shows up with an error, as shown below
Actual result/Attachments

Expected result: Testing board should work.
Version
- 7.4.2
Workaround: If we remove all the groups from AI HUB in Xray global settings, it starts to work. However, this is not an ideal workaround.